Shipping

Delivery time

If the delivery time of the product is not indicated on the website, delivery must be made within a maximum of 14 days from purchase.

Right of withdrawal

The client has the right to withdraw from the contract for a period of 14 calendar days without the need to indicate any reason. In this sense, the clauses that impose a penalty on the consumer and user for this fact will not be valid. Make a form available to the user to be able to cancel the order. Maximum of 14 days to give the money back.

Payment by card

If the amount of a purchase or a service had been charged fraudulently or improperly using the number of a payment card, its holder has the right to demand the immediate cancellation of the charge.

Substitutions

If the contracted good or service is not available, when the buyer has been expressly informed of such possibility, the owner of the website may provide a good or service with similar characteristics that has the same or higher quality without price increase.

Clearly indicate the final price of the product or service before the transaction ends .

The owner of the online store will be responsible for the damages suffered by the product during transport until its final delivery to the user.

Guarantee

Minimum of three months